Mike Shai

Product Designer

Seasoned product designer with a background in SaaS enterprise software, insurance, real estate, and government contracting. Proven skills in leading design efforts, UI modernization, managing design systems, and collaborating cross-functionally. Expertise in customer interviews, research, user personas, wireframing, and mockups.

Seasoned product designer with a background in SaaS enterprise software, insurance, real estate, and government contracting. Proven skills in leading design efforts, UI modernization, managing design systems, and collaborating cross-functionally. Expertise in customer interviews, research, user personas, wireframing, and mockups.

Experience

Head of Design

Head of Design

Hivey

Hivey

Mar 2024 - Oct 2024

  • Spearheaded the design and development of Hivey, a vendor-venue management platform, from initial concept to market launch.

  • Conducted user research, to gather insights and align the product with user needs and market demands.

  • Designed intuitive user interfaces, leveraging feedback and analytics to refine user experience across the platform.

  • Collaborated closely with engineering, product, and marketing teams to ensure seamless integration of design into product roadmap.

  • Developed and implemented a cohesive design system to standardize components, ensuring consistency and scalability in product features.

  • Managed the full design lifecycle, from wireframes and prototypes to final high-fidelity mockups, incorporating user feedback.

Senior Product Designer

Senior Product Designer

Printfection (by Custom Ink)

Printfection (by Custom Ink)

Mar 2022 - Dec 2023

  • Led product design for Printfection, an enterprise swag management software. Transitioned to Custom Ink as part of their acquisition.

  • Conducted customer and employee interviews, studied competitors, formed user personas, and monitored behavior through FullStory.

  • Consolidated four unused dashboards into one powerful dashboard that was developed in partnership with customers.

  • Modernized the legacy Bootstrap 3 UI to Google’s Material Design which was a huge success and major effort from myself and the engineering team. Starting from a comprehensive component audit, to recommending 1:1 changes, and making adjustments along the way.

  • Led discovery and design efforts for "Custom Ink Pro," bringing enterprise capabilities into Custom Ink. As part of the consolidation of Printfection.

  • Collaborated with the Principal Architect and Product Manager to differenetiate Printfection’s customer needs from Custom Ink’s. Collaborated with UX team members and participated in team critiques

Product Designer II

Product Designer II

Vertafore

Vertafore

Jun 2019 - Mar 2022

  • Led design efforts on Insurance Agency software, “Commercial Submissions” and “QQ Catalyst”

  • Collaborated with Product Owners, Product Managers, and Engineers

  • Managed assets in design system, adding new components and deprecating old ones

  • Conducted research sessions with design partners

Visual Designer

Visual Designer

Altisource Solutions

Altisource Solutions

May 2016 - Aug 2018

  • Led UI/UX initiatives for flagship real estate rental data product, RentRange

  • Collaborated with UX and product members to develop user personas, customer journeys, wireframes, and mockups

  • Partnered with marketing to design graphics for print and digital campaigns, tradeshow booths, and more

Graphic Design Specialist

Graphic Design Specialist

Polaris Alpha

Polaris Alpha

Jun 2012 - May 2016

  • Worked as a junior designer creating marketing collateral, social media graphics, and corporate templates

  • Promoted to Design Specialist, creating large scale trade show displays, project logos, and product icon sets

  • Maintained three corporate Wordpress sites and social media channels

Freelance Designer

Freelance Designer

Feb 2012 - Jan 2020

  • Brand identities for athletes, restaurants, non-profits, mma gyms, and alcohol/spirits

  • Packaging projects for CBD, food, supplements, and alcohol

  • Marketing collateral for non-profits, oil & gas, and assorted small businesses

  • Web design for athletes, realtors, retail, restaurants, investment firms, and an education platform

📍Based in Denver, CO

Resumé